Customer satisfaction is a cornerstone of the Baker difference, which means our commitment to you doesn’t end when the home is built.
Our comprehensive warranty program provides new home walk-throughs at the 30-day and 1-year anniversary mark and includes a 1-year home warranty along with a 10-year limited structural warranty guaranteed by Professional Warranty Service Corporation. We want you to become a part of our family, and that means being there for you every step of the way.
30-Day Follow Up Visit
Please contact our warranty department approximately 21-days from closing to schedule your follow-up warranty visit. During this time we will answer any questions or concerns you may have with the operation of your home.
11-Month Follow Up Visit
Near the beginning of the 11th-month after your closing, please contact our Warranty Department to arrange an end of the year follow-up visit, at this time we will be happy to discuss any maintenance questions you may have.